What is Value-Added Reseller (VAR)?

A value-added reseller (VAR) intermediates between developers and end users. The role of the VAR reseller goes beyond fulfilling orders for a product; they bring additional value to businesses through their rich experience and by offering comprehensive services and customization to improve the overall experience of the product.

Partnering with Value-Added Reseller is a strategic advantage for organizations when dealing with complex IT projects or leveraging a particular product that requires specialized knowledge and resources. VARs bring value throughout the IT distribution chain either by integrating software applications with the hardware or by delivering customized configurations.

Understanding the Acumatica Value-Added-Reseller

Acumatica manages an international network of expert and certified resellers that help businesses leverage the Acumatica ERP through evaluation, consultation, implementation, customization, training, and ongoing support. Since Acumatica has no direct sales teams, the ERP product is exclusively sold through Acumatica VAR partners.

An Acumatica VAR partner enhances the ERP experience with technology integration and delivers a personal/customized experience to the end users through a set of defined services. Besides, they either operate on short-term or project-based contracts, generating revenue on a fee-for-service basis.

Key Attributes of an Acumatica Value-Added-Reseller Partner

An Acumatica partner not only helps you integrate the ERP technology into your business but it also brings a set of attributes that facilitate enhanced Acumatica experience as well for your business. Let’s have a look at them!

• One-Stop Solution

Acumatica resellers or partner are known to offer a comprehensive suite of services such as Acumatica consulting & implementation services, customization, integration, support, and AMS (application management services). This allows you to leverage the ERP technology fully for your business. Acumatica partners boast special skills and knowledge to deliver the best Acumatica services to businesses. They provide the right assistance and guidance throughout the product lifecycle.

• Product Enhancements

VARs have the right prowess and resources to customize Acumatica cloud ERP as per your unique business needs. This helps you to integrate a tailored solution that caters to your customers.

• Industry Focused

They follow industry-focused expertise, which ensures that the Acumatica ERP solution they offer must cater to the unique needs and challenges of your sector. In addition, they stay updated with the latest trends through continuous training and participation in industry events, allowing them to deliver the most current and effective solutions.

• Value Chain Integration

VARs distribute the product and help businesses enhance their capabilities through supplementary services. As a result, they bring significance to the entire value chain.

• Post Go Live Support

Choosing an Acumatica partner means you are not just getting a one-time implementation service, but you’re establishing a long-term partnership. They offer go-live support to ensure that your Acumatica ERP system runs smoothly even after the successful Acumatica implementation and continues to meet evolving business needs. They cover you for regular system updates, maintenance, troubleshooting, and user training to keep your team familiar with the ERP’s capabilities.

Why Buy from an Acumatica Value-Added-Reseller?

Greytrix is an Acumatica partner, and hence, we know the value we provide to our customers. It’s a value that our clients share in their reviews about us. With that being said, let’s explore some of the reasons why you should consider working with an Acumatica VAR partner.

• Expertise and Specialization

Acumatica partners not only specialize in selling the product but also have a rich knowledge and experience of the Acumatica application. They carry an in-depth understanding of software dynamics, including its complexities, functionalities, different versions, latest upgrades, integration possibilities, licensing models, and more. Using their vast knowledge about Acumatica, you can seamlessly integrate this business ERP into your operations and bring the best out of it.

• Competitive Pricing and Licensing

One of the reasons why you must buy from an Acumatica partner is the competitive pricing and simplified licensing models. Since Acumatica partners are known to have an established relationship with the software company itself, they can negotiate and buy the product at a competitive price on your behalf.

In addition, they can also help you navigate the complex licensing process and find the most economical option for your business. Along with that, they can sometimes bundle software licenses with additional services, which provides more value to your investment.

• Cost-Effective Solutions

Apart from offering competitive pricing models, Acumatica VAR partners also provide scalable and customized packages for budgets of every size. Through their tailored implementations, they maximize value and help you get the most out of your ERP investment.

• Value-Added Services

An expert Acumatica partner offers services beyond Acumatica sales. They also offer services like Acumatica consulting , implementation, integration, customization, and support. Having them by your side, you don’t have to worry about the installation and configuration, as they can ensure a seamless transition into Acumatica.

In addition, they also offer training programs to help your team get familiar with the software to deliver better services. They also offer ongoing technical support to address any issues or complexity that may arise.

• Relationship Building

Building a strong and close relationship with a trusted Acumatica VAR partner can benefit your business in the long run. When they serve you, they get familiar with your business needs, challenges, and goals. This allows them to deliver exceptional ongoing support in the future, as your Acumatica requirements evolve.

Not only this, they can also keep you informed about the latest updates, resources, industry trends, and features. In other words, you can leverage their experience and rich knowledge to keep your Acumatica cloud based system competitive and effective.

What to Look for When Choosing an Acumatica Value-Added-Reseller Partner?

Apart from these general traits, some technical aspects must also be taken into consideration while choosing an Acumatica VAR partner. These are:

1. Industry and Technical Expertise

While selecting an Acumatica partner, it is important to prioritize those who have proven technical expertise and rich industry experience. A seasoned VAR partner understands the unique challenges and complexities of your industry. This way, you ensure that you get tailored solutions for your business to cater to your specific needs. Their industry experience, combined with technical proficiency, ensures seamless integration and implementation, helping you maximize your Acumatica potential.

 

2. Acumatica Services

Acumatica VAR partner that offers a complete set of services like consulting, implementation, integration, customization, and support. As a result, you will get a single point of contact This ensures a successful partnership& single point of contact for all your Acumatica needs.

 

3. ERP Customization

Every business is unique, and so are its challenges and requirements. To cater to these requirements, you may need to develop custom modules and configure the system to match your operational requirements. An expert Acumatica partner understands these challenges and should offer extensive customization options to help integrate Acumatica ERP into your specific processes and workflows.  

 

4. Post-Go Live Support

Ongoing support is crucial to ensure the continuous performance of your Acumatica. Hence, you must consider a VAR partner that provides you robust post-go-live support, including troubleshooting, system optimization, and regular updates & maintenance. With their continued assistance, you can ensure the optimum performance of your ERP system without any shortfalls.

 

5. Training and Knowledge Transfer

Effective training and knowledge transfer are essential to empower your team to leverage Acumatica to its full potential. Your reliable Acumatica partner should offer comprehensive training programs, not just during the implementation but after implementation as well. This includes admin training, user training, and resource access to ensure that your staff is proficient with the ERP system.

 

6. Turnaround Time

Exceptional services and the rich experience of a VAR partner don’t matter if they don’t deliver on time. Hence, when choosing an Acumatica VAR partner, make sure to assess their ability to complete the project within the agreed timeframe and implement it effectively into your operations. A partner with a proven track record and quick turnaround time can help you achieve your business objectives more effectively.

Conclusion

Choosing an Acumatica VAR partner is not about buying the software but investing in a partnership that ensures that your organization reaps all the benefits out of it. Greytrix is a trusted Acumatica VAR partner that delivers a complete suite of Acumatica services right from consultation, implementation, and customization to integrations, support, and AMS.

To know more about Acumatica offerings, give us a call on +1 888 221 6661 or click here to get in touch.