Error while opening the Sage 300 screens: Database is locked by another task.

By | September 27, 2024

As a Sage 300 user, encountering the “Database is locked by another task” this problem might cause substantial disruptions in your productivity. This error prohibits you from accessing or updating specific settings, which can be very aggravating when you’re attempting to make significant changes.

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Here’s a visual representation of the error:

Figure 1.1 Database is locked by another task error

The “Database is locked by another task” error usually occurs when you try to access or modify configuration settings while the database is in use or locked by another process. This safeguard is intended to prevent conflicts and protect against potential data corruption caused by simultaneous changes.

This issue frequently occurs when the Database Setup screen is open on any server or workstation within your network. Sage 300’s system locks the database to allow only one user to make changes at a time. This prevents multiple users from accessing the Database Setup screens simultaneously, thereby maintaining data integrity and system stability.

Figure 1.2 Steps to Resolve Error

To fix the “Database is locked by another task” error, make sure the Database Setup screen is closed on all systems where it might be open. Just closing this screen on the relevant server or workstation should solve the problem. After closing all Database Setup screens, you should be able to log back in and resume your tasks without encountering the error.

Sage 300 restricts configuration changes as a precaution to protect your data and ensure smooth operation. By closing all active Database Setup screens, you enable Sage 300 to process your changes and avoid potential conflicts from overlapping modifications.

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Greytrix – a globally recognized and one of the oldest Sage Gold Development Partner is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation competence.

Greytrix offers unique GUMU™ integrated solutions of  Sage 300 with Sage CRM, Salesforce.com, Dynamics 365 CRM and MagentoeCommerce along with Sage 300 Migration from Sage 50 US, Sage 50 CA, Sage PRO, QuickBooks, Sage Business Vision and Sage Business Works. We also offer best-in-class Sage 300 customization and development services and integration services for applications such as POS | WMS | Payroll | Shipping System | Business Intelligence | eCommerce for Sage 300 ERP and for Sage 300c development services we offer, upgrades of older codes and screens to new web screens, latest integrations using Data and web services to Sage business partners, end users and Sage PSG worldwide. Greytrix offers 20+ addons for Sage 300 to enhance productivity such as GreyMatrixDocument AttachmentDocument NumberingAuto-Bank ReconciliationPurchase Approval SystemThree way PO matchingBill of Lading and VAT for Middle East. The GUMU™ integration for Dynamics 365 CRM – Sage ERP is listed on Microsoft Appsource with easy implementation package.

For more details on Sage 300 and Sage 300c Services, please contact us at accpac@greytrix.com, We will like to hear from you.