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Tag Archives: selfservice password

Change the default page that appears after successful login to Self Service Support Site

CRM provides functionality for the Users to log into the screen of their choice. This setting can be changed from the User preference area of CRM. However, the same is still not achieved in Self Service Support Site for the Self Service users. Whenever Self Service users login to the support site they may see… Read More »

Want to increase Self-Service Password field size?

The size of the password for Self Service is limited to 12. If you try to increase the max entry size, you will not be able to increase it beyond 12 through CRM. However you can do this by an out of box concept given below. The password field comes from the Visitor table from… Read More »