Retailers face many challenges with their inventory management, order processing, among other activities on the site, while still offering supreme customer service. To address all these issues, a shopping website named of Shopify can be integrated with the Sage 300c ERP system. Through automation of some basic processes and allowing real time data synchronization, they are said to work with one another. This, in turn, allows retailers to ensure more efficiency in their operations through minimized human error and pure reliance on raw statistical data.
Case Study: A Mid-Sized Retailer with Multiple Channels.
- Challenge: A retailer expanding from physical stores to an online Shopify store needs to manage inventory across all sales channels effectively.
- Solution: With the use of GUMU™ for Shopify – Sage 300c Integration solution, the retailer can manage inventory in real-time across both platforms, ensuring they never oversell and always maintain stock accuracy.
- Real-time Inventory Visibility: Sage 300c ERP integration with Shopify enables the retailer to update overall inventory across all sales touchpoints. This way, it ensures they never run out of stock and saves them from overselling products since customers will be assured of product availability in both e-stores and physical stores.
- Improved Order Fulfilment: Automates the workflow to expedite shipments and enhance customer satisfaction.
- Enhanced Customer Experience: Real-time product availability across locations ensures customers don’t face unnecessary delays or disappointments.
- Increased Sales: The seamless integration leads to higher sales, better customer satisfaction and efficient business functioning.
Specific Scenario: Handling Christmas Orders
During Christmas, a retailer running holiday sales on Shopify experiences a spike in orders. The integration with Sage 300c provides the following:
- Efficient Inventory Management: Ensures that items selling out (such as Christmas-themed sweaters) do not show as available on Shopify longer than they are in stock.
- Fast Order Processing: The module automatically synchronizes the orders placed on Shopify to Sage 300c, hence speeding up the time for fulfilment and thus reducing delays.
- Optimized Fulfilment: Ships orders from the nearest warehouse for faster customer delivery.
- Real-time Updates: Keeps customers updated on the status of their orders during the fulfilment process.
For example, if a customer purchases the last red Christmas sweater online, the integration automatically adjusts the inventory to prevent further sales of that sweater, ensuring customers are not confused during the buying process.
Conclusion:
The integration of Sage 300c ERP with Shopify offers real-time inventory visibility, streamlined order fulfilment, and an enhanced customer experience for retailers.
Ready to take your business to the next level with Shopify and Sage 300c integration? Reach out to Greytrix at gumucloud@greytrix.com to learn how GUMU™ can drive success for your retail or manufacturing business.
