We have installed Sage X3 v6.2 and it was successfully installed. Now when we are importing a test folder we get an error message during the “Srf files generation” stage.

The ERROR is mentioned below;
Could not launch file C:\Sage\SAGEERPX3V6\X3V6\Folders\TESTOWE\SVG\srf-gen.cmd (LibAdmAdonix.CreateSrfFiles)
2011-10-04 11:22:49 : FATAL – configuration aborted
2011-10-04 11:22:49 : FATAL – ERR_TIMEOUT

The file srf-gen.cmd is available in the specified folder, and all the Windows/user privileges are having the administrative privileges.

We have tried to find out the cause of the issue and finally found the same. The main reason of the problem was the machine low performance.

Changing the Sage X3 console setting: “config.global.comm.timeout.short to 1000000” (tenfold) solved the issue.
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