We may come across a scenario where we want to give a free product on a particular product. We can achieve this feature by doing the below configuration.

Let’s say ‘FIN014’ is a parent product and on this parent product user want to give the same product for free if the criteria match with the price list. Follow the below steps to achieve this:

Navigate to Set-up > Sales > Price lists > Setup (Price/Free tab)

In this tab select the ‘Same product’ option from a dropdown of ‘Free product’ field and save the price list. Perform the validation of the price list.

Price list setup

Now navigate to sales > Price lists > Price list entry

Price list entry

Set a price list as shown above. Free product will be added in sales order as per setup defined in price list set up.

Now create a new sales order with product FIN014 and after creation, a free product will be added on the sales order as shown below:

Sales Order

This way you can add a free product on a sales order.

Hope this helps.

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