Sage X3’s User Broadcast feature facilitates streamlined communication within your organization. It enables administrators to send targeted messages directly to users or groups, ensuring timely dissemination of important information such as maintenance alerts, updates, and reminders. This functionality enhances collaboration and efficiency by keeping everyone informed and aligned with critical activities.

In Sage X3, the User Broadcasts functionality allows administrators to send messages directly to specific users or groups of users within the system. These messages can be used for various purposes such as announcements, reminders, or important updates. User Broadcasts ensure that important information reaches the intended recipients promptly, improving communication and collaboration within the organization.

The User Broadcast feature within the Administration platform enables administrators to create messages that appear prominently at the top of the browser window for a specified duration.

Utilize this functionality to:

• Inform users ahead of time about planned maintenance, ensuring they are aware of system unavailability.
• Send reminders to users regarding necessary actions before closing a period, facilitating smooth operations.

For this, you need to navigate to:

Administration -> Usage -> User broadcasts

Figure 1: Navigation for User broadcasts

When you access this screen, you can access a list of message types, alerts, and other communications that you’ve previously sent.

For creating new user broadcast, you need to select “create broadcast” from action button. You will jump to the creation screen. See figure 2.

Figure 2: User broadcast creation

1. Message Type: Choose the category of your user broadcast message. Options include:
   • System
   • Logout
   • Alert
   • Warning
     System and Warning messages are presented in an informational style, while Logout and Alert messages adopt a warning style.
2. Message: Enter the content of your message here.
3. Link: Include a hyperlink that directs users to a supplementary web page for further details.
4. Start Date: Specify the commencement date and time for your message.
5. End Date: Determine the conclusion date and time for your message.

Figure 3: User broadcast message after login to the Sage X3 system

I have given an example of a system message having a link attached to it. Refer to figure 2, and the result of this broadcast is shown in figure 3, which will display when login to the system and show the message on the homepage.

In summary, User Broadcasts in Sage X3 provide a structured and efficient means of internal communication. By empowering administrators to send targeted messages to specific users or groups, this feature ensures timely dissemination of critical information such as maintenance alerts, updates, and reminders.