We had a trigger active and working fine for the past one year. This trigger would create a task and opportunity; as well as send an email based on certain business rules when the customer gave any kind of feedback online at the Salesforce portal.
Some days back, we started getting the following error:
This was quite a shock for all of us, as this was thoroughly tested and had proven to be working exactly in sync with the logic for the past one year. On investigating the cause, we found that one of the classes being “referred to” in this whole process was modified.
This is how we resolved this issue:
Navigate to Setup ->Build -> Develop-> Apex Classes. Click the link “Compile All Classes”. This will compile all the classes in your organization. After recompilation, the trigger started working as usual again.
Happy Coding!
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