Automating Customer Service with Salesforce Agentforce AI
In this Blog, we are going to discuss “Automating Customer Service with Salesforce Agentforce AI”. Agentforce lets users interact with Salesforce using natural language. Powered by generative AI and the Atlas Reasoning Engine. Additionally, Agentforce can take user input to summarize data, update fields, and create emails or knowledge articles. It’s a step toward AI-driven… Read More »
